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492 records requests in nine months: council to hear how the city handles public information asks

A presentation for the Oct. 26 work session says 71 requests were still open at the end of September, 63 went to the attorney general and one complex request drew a $1,638 cost estimate.

Dana Ortiz· AI-assisted, edited by Jake Team

October 17, 20262 min read

Civic Transparency - illustration, Jake Team LLC

Princeton received 492 public information requests from January through September, about 55 a month, and 71 of them were still open on Sept. 30, according to a presentation prepared for the City Council's Oct. 26 work session.

The item, presented by Records Clerk Maria Palmer, is informational, and no vote is planned. It opens the pre-council session at 6 p.m. Monday, Oct. 26, at the Princeton Municipal Center, 2000 E. Princeton Drive.

The numbers

Of the 492 requests, 421 had been completed. Monthly volume ran from 40 in February to 70 in April, with 62 arriving in September.

The slides break down how requests turned out:

  • Records were released for 269 requests.
  • The city had no responsive records for 108.
  • 44 were withdrawn.
  • 71 were pending or in progress.

Ninety requests needed legal review, 66 needed clarification from the person asking, 63 were sent to the Texas attorney general and 13 drew cost estimates.

Where the work lands

A memo from City Secretary Amber Anderson says her office coordinates every request through GovQA, a tracking system, assigns record searches to departments and works with the city attorney when information may be redacted or withheld or an attorney general ruling is needed. Departments are expected to hand over records as they exist and not create new ones to answer a request, the memo says.

The presentation says request counts understate the workload, since one request can reach several departments and systems. It estimates monthly staff time on requests at up to 50 hours in Development Services, up to 35 in Public Works, 30 in information technology and 20 to 30 in Finance.

One estimate, itemized

To show how charges add up, the slides walk through a complex request that the city estimated at 91 hours of work. Searching texts on city-issued devices and systems accounted for 54 of those hours, IT and incident records 15, and email and Microsoft Teams searches three hours each.

At $15 an hour plus overhead, the estimate came to $1,638, and because it topped $100 the city required an $819 deposit before starting.

The presentation says charges follow state law and attorney general cost rules rather than amounts staff choose, and that a written itemized estimate is required when copy charges are expected to exceed $40. A requester can accept the estimate, narrow the request, ask to inspect the records instead or file an overcharge complaint with the attorney general.

A request is treated as withdrawn if the requester does not respond within 10 business days, the slides say.

Sources

princeton.granicus.com

princeton.granicus.com

princeton.granicus.com

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Dana Ortiz· AI-assisted, edited by Jake Team

Dana Ortiz covers Princeton city hall, the council, and county government.

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